Company / Entity: PharmaSource Direct

Facility Location: Colorado Facility

Job Title: Sales Support Specialist

Reports to: Sales Manager

Hours: 8:30 AM - 5:00 PM

FLSA Status: Non-Exempt

Full Time or Part Time: Full-Time

Compensation: $24-$26 Per hour

Choice isn’t optional. It’s everything.

In life. In health. In how we fight for our future. But somewhere along the way, medicine forgot that. Today’s system runs on one-size-fits-all answers and a cold “just take this” mentality. It’s efficient. It’s easy. It’s wrong.

PharmaSource Direct exists to blow that model wide open.

We’re pioneering a new way of doing things, and it starts by handing the decision back to the people who matter... you and your provider. TOGETHER, you choose treatments tailored to your whole self: mind, body, and spirit—including advanced, personalized hormone therapies designed to restore balance and vitality.

We go beyond surface symptoms to uncover the root cause,using today’s breakthroughs to ignite a transition of modern medicine…where insight runs deeper, care is pro-active, and connection is everything. We dig deeper. Treat smarter. And restore something even more powerful than health—your Freedom. This isn’t just healthcare. It’s your comeback story, and that story starts with a choice.

Get Well. Live Well.

Position Overview

Pharma Source Direct is seeking a self-driven Sales Support Specialist to manage customer satisfaction and support our API wholesale sales team. This role requires excellent administrative coordination, CRM management, and cross-departmental collaboration in a fast-paced environment.

Key Responsibilities

• Respond promptly to customer inquiries via phone and email.
• Provide administrative support to the sales manager, including calendar and appointment management.
• Coordinate order processing, shipments, and deliverables with internal teams.
• Maintain accurate records in Salesforce CRM, including regulatory data and pricing.
• Assist in the preparation of sales proposals, contracts, and presentations.
• Stay current on API industry trends, GMP standards, and product offerings.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Minimum of 3 years in customer service, sales support, or administrative roles.
• Experience with QuickBooks and Salesforce preferred.
• Understanding of pharmaceutical compounding, GMP, FDA regulations, and GDP.
• Proficiency in Microsoft Office Suite, with advanced Excel skills.
• Strong problem-solving, organizational, and multitasking capabilities.
• Ability to work independently on-site in Englewood, CO.

We are committed to supporting our team's health,financial future, and work-life balance. Our benefits include:

Healthcare Coverage: Comprehensive health, dental, and vision insurance plans with company-subsidized premiums.

Peace of Mind: 100% company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance.

Retirement Savings: A 401(k) plan featuring a 4% company match to help you build for the future.

Work-Life Balance: Generous Paid Time Off (PTO) so you can relax, recharge, and take care of what matters most.

Our Mission

To empower individuals and providers with personalized,root-cause-focused care that restores health, balance, and freedom.

Our Vision

To lead a transformative shift in modern medicine…where deeper insights, proactive care, and personal choice define the future of wellness.

Our Values

Care: We provide a welcoming, nurturing environment for our staff and our clients.

Growth: We are dedicated to fostering beneficial change for ourselves and those we serve.

Respect: We are unwavering in our commitment to speak with honor and listen without judgement.

Partnership: Working collaboratively to build trust, value diverse perspectives, and achieve shared goals.

Integrity: Acts with honesty,accountability, and alignment to company values